Frequently asked questions

Body Exfoliating Spray

All LEVETEM formulas are designed with skin health in mind, using gentle, well-tolerated ingredients. Our exfoliating spray does not contain retinol. However, if you are pregnant or nursing, we recommend consulting your physician before use.

Yes, LEVETEM products are designed to complement most body care and skincare routines. This product contains 10% AHA, a powerful exfoliant, so we recommend using caution when combining it with other active ingredients like AHAs, BHAs, or retinoids to avoid over-exfoliation or irritation—especially if you have sensitive skin.

Shaking helps ensure the active ingredients are evenly mixed for optimal performance; it’s not required for the product to work. If you notice slight sediment or cloudiness after the product has been sitting unused, this is normal and does not affect its quality or effectiveness.

The Body Exfoliating Spray contains alpha hydroxy acids (AHAs), which can increase your skin's sensitivity to the sun and put you at risk of sunburn. We strongly recommend using sunscreen, wearing protective clothing, or limiting sun exposure while using this product.

Levetem Product

No. Our formulas are free from parabens, formaldehyde, mineral oils, phthalates, SLS, and, palm oil.

Our Body Exfoliating Spray is also fragrance-free.

At LEVETEM, we share the belief that product efficacy comes first. Our formulations are guided by science, with ingredients focused on improving the health of your skin. Labels like “clean” or “natural” often lack clear regulation—we focus on creating body care essentials that are thoughtfully formulated and responsibly made.

We prioritize transparency, safety, and performance. We believe the best ingredients are those that are effective, well-tolerated, and responsibly sourced—whether lab-derived or naturally occurring.

LEVETEM is cruelty-free, certified by Leaping Bunny, and, in accordance with Health Canada regulations, our products are not tested on animals.

All LEVETEM formulas are crafted to support and respect skin health, prioritizing gentle, well-tolerated ingredients.

However, if you have a history of sensitivity to cosmetic products, we recommend performing a simple patch test. Apply a small amount to the inside of your forearm and leave it on for 24 hours. If redness or irritation occurs, the product may contain an ingredient your skin doesn’t tolerate. If no reaction appears, you can use the product with confidence.

LEVETEM products are made in Canada.

We hold our manufacturing to high ethical and responsible standards, requiring our partners to maintain the same commitment to formula quality, product safety, reliability, and adherence to Good Manufacturing Practices (GMP).

To reduce packaging waste, we are not able to provide samples at this time.

After opening, your product should be used within the period shown by the PAO (Period After Opening) symbol on the label—for example, “12M” means 12 months. To help preserve its quality, store the product in a cool, dry place away from heat and direct sunlight.

Yes—and we encourage you to do so. Our spray bottles are made from 100% post-consumer recycled (PCR) plastic, and the trigger spray is recyclable PET. All paper packaging is recyclable as well.

For our Canadian customers: place the outer packaging in your paper recycling. Once finished, rinse the bottle and place it in your curbside plastic recycling bin. The trigger spray can be recycled or reused.

Sustainability is core to our ethos. We’re committed to being responsible and continuously improving our practices.

Orders

Once your order has been shipped, you’ll receive a shipping confirmation email with tracking details. Please allow up to 24 hours for the tracking information to update.

You can also check your order status by logging into your account (link at the top right corner of the site). Once shipped, you’ll be able to follow your order as it makes its way to you.

For any questions, please reach out to us at INFO@LEVETEM.COM.

At this time, we’re unable to modify or cancel orders once they’ve been placed on www.levetem.com. We kindly recommend reviewing all details carefully before completing your purchase.

Currently we ship to Canada and the US.

More shipping information.

We do not offer gift cards or gift wraps at this time.

If something didn’t meet your expectations, please contact us at INFO@LEVETEM.COM within 14 days of receiving your order.

For full details, please refer to our Return Policy.